Bay Edge Media SMS Opt-In Policy

By opting in to receive SMS notifications from Bay Edge Media via bayedgemedia.com or portal.bayedgemedia.com, you agree to the following terms:

1. Purpose of Text Alerts

You consent to receive text message notifications related to your Bay Edge Media account, which may include but are not limited to:

  • New chat messages from Bay Edge Media staff

  • Missed chat messages

  • New project requests or assignments

  • Updates on ongoing projects

  • Notifications if a project is placed on hold

  • Project completion confirmations

  • Billing reminders and invoice notifications

  • Account status updates or security alerts

  • Important announcements or service updates regarding Bay Edge Media products, services, or platforms

2. Message Frequency

Message frequency will vary based on your usage, account activity, and project updates. You may receive multiple messages per day depending on your interactions with Bay Edge Media and your account status.

3. Cost

Message and data rates may apply according to your mobile carrier plan. Bay Edge Media is not responsible for any charges from your carrier resulting from SMS notifications.

4. Opt-Out Instructions

You can opt out of receiving SMS notifications at any time by replying STOP to any message received. After opting out, you will no longer receive SMS notifications from Bay Edge Media unless you provide consent to opt in again.

5. Help Instructions

For assistance, reply HELP to any message or contact us directly at support@bayedgemedia.com for further information.

6. Privacy

Your phone number and any personal information collected will be used solely for communication purposes related to your Bay Edge Media account. We will not sell, rent, or share your phone number or personal data with any third parties for marketing purposes. For full details on how we protect your information, please review our Privacy Policy at https://bayedgemedia.com/privacy-policy.

7. Security

Bay Edge Media will never request sensitive personal or financial information via SMS. If you receive a suspicious message requesting such details, please contact us immediately at support@bayedgemedia.com.

8. Eligibility

You must be at least 18 years old or have parental/guardian permission to receive SMS alerts from Bay Edge Media.

9. Supported Carriers

SMS notifications are supported by major U.S. carriers; however, delivery is subject to your mobile carrier’s availability and service coverage.

10. Modification of Terms

Bay Edge Media reserves the right to modify this SMS Opt-In Policy at any time. Continued use of SMS notifications after changes are posted constitutes your acceptance of those changes.